Reasons to Utilize SMS Texting Services in HR Operations
When your HR department is overwhelmed with routines, it’s important to look for ways to outsource HR operations. Here a solution of SMS texting comes. It simplifies several human resources department functions and responsibilities. If your HR department is always on the phone answering questions, it’s time to develop a better strategy to automate and outsource HR operations like this. When you set up an SMS texting platform for your HR department, you are making it easier for your HR staff to do their job.
Let’s have a look at what kind of functions can be eliminated when you outsource HR Operations to SMS texting.
Sending New Job Offers to Subscribers
Recruitment efforts can fall flat if your HR department is not well organized. When your HR department uses online resources to recruit potential employees, SMS permissions can be a part of the registration process. This means that when there is a new job posting, you can send out a text message directly to any applicants who have shown interest in working for your company.
Accepting Job Applicant Information
When you have a pool of applicants to sift through for a position, you may need to ask for various pieces of additional information. Through text messaging, you can send a link to the applicant instead of making a phone call. You can add a link that brings the recipient to where they can upload their new documents. When applicants haven’t followed through with finishing paperwork, the automated process will keep reminding them about unfinished business. This frees up the time of your HR department so that they can focus on core projects.
Sending Reminders to Employees
When an employee doesn’t fill out their hours, a quick text message can ask the employee about their weekly time sheet. When training must be kept track of, reminders of upcoming training can be sent out through text messages. Any communication that goes between employees and the HR department can usually be handled through text messaging. This is a faster, more efficient way to communicate.
Getting New Employees Ready for Work
Once you’ve hired a new employee, the onboarding process can be complicated. You can send out new employee paperwork by text, and your new employee can ask all kinds of questions as they prepare for their first day. Orientation training can be set up, and passwords for computer access can be discussed. The more you prepare for your new employee’s first day, the easier it will be for your employee to begin working.
When open enrollment starts, this can be a stressful time for HR departments. A general text message sent out to all employees as a reminder that it’s open enrollment is a perfect way to ensure everyone is contacted regarding the opportunity to change their insurance plan. Some employees may claim they weren’t told, and a text message is a proof that everyone was contacted. If employees have questions about benefits, that can be answered easily through automation.
SMS texting is an essential tool for HR departments in today’s competitive business world. When you are struggling to get top recruits to work for your company, you have to find ways to speed up the recruitment process. In addition, finding ways to outsource HR operations will make it easier for your company to do business.
This blog article was written by Ken Rhie, the CEO of Trumpia, which earned a reputation as the complete SMS solution including user-friendly user interface and API for mobile engagement, Smart Targeting, advanced automation, enterprise, and cross-channel features for both mass texting and landline texting use cases. Mr. Rhie holds an MBA degree from Harvard Business School. He has over 30 years of experience in the software, the Internet, and mobile communications industries.
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